CardPointe Gateway Service Disruption

Incident Report for AuctionMethod

Resolved

Fiserv shows this incident as resolved.

Posted Oct 09, 2026 - 16:28 EDT

Update

We are continuing to monitor for any further issues.

Posted Oct 09, 2026 - 13:17 EDT

Monitoring

An update has been posted to the Fiserv/CardPointe incident. Information from Fiserv:
Service has been restored and we are monitoring results.

AuctionMethod will continue to monitor the Fiserv status page and provide updates as available.

To monitor the situation directly with Fiserv/CardPointe click: https://status.cardconnect.com/

Posted Oct 09, 2026 - 13:16 EDT

Identified

A Fiserv/CardPointe incident has been recorded. Information from Fiserv:
Users may experience service disruption while using CardPointe Gateway, CardPointe Integrated Terminal and the CardPointe Desktop Application. We are currently investigating the issue.

AuctionMethod will monitor the incident and provide updates as available.

To monitor the situation directly with Fiserv/CardPointe click: https://status.cardconnect.com/

Posted Oct 09, 2026 - 13:13 EDT

This incident affected: Payment Processors (Fiserv (formerly Clover)).